> ## Documentation Index
> Fetch the complete documentation index at: https://docs.assist.fm/llms.txt
> Use this file to discover all available pages before exploring further.

# Buy a phone number

> Search for and purchase a local phone number for your agent.

## Purchase flow

**1. Open telephony settings**

Go to **Settings → Telephony** from your dashboard.

**2. Select country and type**

Choose:

* **Country** — the country where you want a phone number
* **Number type** — local, national, or toll-free (varies by country)
* **Area code** or **locality** (optional) — filter by region

**3. Browse available numbers**

A list of available phone numbers appears. Each number shows:

* The full phone number
* Monthly cost
* Any regulatory requirements

**4. Select and purchase**

Click a number to select it, then click **Purchase**. You'll be redirected to a payment page to complete the transaction.

> [!NOTE]
>
> Phone numbers cost a one-time setup fee of €10. Monthly recurring costs depend on the number type and country.

**5. Link to your agent**

After purchase, the number is automatically linked to the agent you selected. Inbound calls to this number will be answered by your agent.

## Regulatory requirements

Some countries and number types require identity verification before a number can be activated. Common requirements include:

* **Proof of identity** — passport, driver's license, or national ID
* **Proof of address** — utility bill, bank statement, or government letter

> [!WARNING]
>
> Numbers with regulatory requirements won't be active until all required documents are uploaded and approved. See [regulatory documents](https://docs.assist.fm/telephony/regulatory-docs) for details.

## Netherlands-specific notes

For Dutch numbers:

* **Local numbers** — require a specific area code (e.g. 020 for Amsterdam, 010 for Rotterdam)
* **085 numbers** — national numbers that don't require an area code and work nationwide
* Regulatory documents are typically not required for 085 numbers

> [!TIP]
>
> If you don't need a specific city number, 085 numbers are the easiest and fastest to set up.

## Costs

| Item | Cost |
| - | - |
| Number setup (one-time) | €10.00 |
| Monthly recurring | Varies by country/type |
| Inbound call minutes | Included in your plan |

> [!NOTE]
>
> Call minutes are billed against your plan's monthly allowance. See [plans](https://docs.assist.fm/billing/plans) for minute limits per plan.


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