> ## Documentation Index
> Fetch the complete documentation index at: https://docs.assist.fm/llms.txt
> Use this file to discover all available pages before exploring further.

# Security

> Password management, account recovery, and account deletion.

## Password management

### Reset your password

If you've forgotten your password:

**1. Go to the login page**

Navigate to the AssistPulse login page.

**2. Click 'Forgot password'**

Click the **Forgot password?** link below the login form.

**3. Enter your email**

Enter the email address associated with your account.

**4. Check your email**

You'll receive a password reset link. Click it to set a new password.

> [!WARNING]
>
> The reset link expires after a limited time. If it's expired, request a new one.

### Change your password

If you're already logged in and want to change your password:

1. Go to **Settings → Profile**.
2. Use the password change option.
3. Enter your new password and confirm.

## Account deletion

> [!WARNING]
>
> Account deletion is permanent and cannot be undone. All your data — agents, call history, knowledge bases, and settings — will be permanently removed.

To delete your account:

1. Go to **Settings → Profile**.
2. Scroll to the bottom and click **Delete account**.
3. Confirm the deletion.

### What happens when you delete your account

* All agents are permanently deleted
* All call history and transcripts are removed
* All knowledge base documents are deleted
* Phone numbers are released back to the provider
* Active subscriptions are cancelled
* You will be signed out immediately

> [!NOTE]
>
> If you have an active paid subscription, it's recommended to downgrade to the free plan first to avoid being charged for the current period.

## Data security

AssistPulse takes data security seriously:

* All data is encrypted in transit (TLS/HTTPS)
* Database access is protected by row-level security
* API keys and secrets are stored securely
* Authentication is handled via industry-standard protocols


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